FAQ
What is LIMS, and how does it benefit laboratories?
A Laboratory Information Management System (LIMS) is a software solution that streamlines laboratory operations, including sample tracking, data storage, reporting, and regulatory compliance. It enhances efficiency, ensures data accuracy, and improves traceability across lab workflows.
Is your LIMS cloud-based or on-premises?
Medixcel TestPro360 is a cloud-based LIMS, offering secure and scalable hosting for seamless operations.
What are the key features of your LIMS?
Our LIMS includes:
- Sample management
- Workflow automation
- Reporting and verification tools
- Instrument integration
- Data analytics
- Mobile app compatibility
- Compliance with industry standards
Does your LIMS comply with industry regulations?
Yes, Medixcel TestPro360 adheres to global standards, including ISO/IEC 17025, FDA 21 CFR Part 11, and other relevant regulatory requirements.
How secure is my data in the LIMS?
Your data is protected with robust security measures, including:
Advanced data encryption
Role-based access controls
Regular data backups to ensure recovery and safety
Is training provided for new users?
Yes, we offer comprehensive onboarding, including training sessions, user guides, and technical support to help your team get started with ease.
Can the LIMS handle multi-location operations?
Absolutely. Medixcel TestPro360 is designed to support centralized and distributed laboratory networks, making it ideal for multi-location operations.
Do you offer a free trial or demo?
Yes, we provide a free trial and personalized demo sessions to showcase how our LIMS can meet your laboratory’s specific needs.
Is your LIMS scalable for growing lab needs?
Yes, our LIMS is highly scalable, accommodating increased data volumes and operational complexities as your laboratory grows.
How can I sign up for your service?
Signing up is simple:
- Click on the “Sign Up” or “Register” button on our website.
- Fill out the registration form with your details, including name, email address, and contact number.
- Our support team will connect with you to finalize your setup.
Alternatively, you can sign up directly by providing the necessary details to set up your lab effortlessly.
What is DHIS?
DHIS (Digital Health Incentive Scheme) offers an incentive of 20 INR for each ABHA ID linked to a lab record.
How to earn incentives under DHIS?
Link every lab record with an ABHA ID, and for each successful ABHA creation, you will receive an incentive of 20 INR.
What is the benefit of LIS for small clinics?
LIS helps small clinics streamline test workflows, reduce manual errors, and generate quick, professional reports for patients and doctors.
Can TestPro 360 be used in a clinic with limited staff?
Yes, TestPro 360 is ideal for clinics with 1–2 lab technicians. It simplifies daily tasks, from sample collection to report delivery.
Does LIS support online report delivery?
Yes, TestPro 360 sends lab reports via WhatsApp, Email, and SMS, making it easy for patients to access reports from home.
